Privacy policy. – Energotech Service

Processing of personal data. We process your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as with any other applicable legislation in Romania. By publishing this Privacy Policy, we want to inform you in a transparent manner about how we collect, use, transfer and protect your personal data when you interact with us through our website. To reflect any changes to the way we process your personal data or any changes to your legal requirements, periodic updates and changes to this Privacy Policy will be posted on this page.

What categories of personal data are processed In general, we collect your personal data directly through the forms published on our site, so you have control over the type of information you provide to us. For example, when you send us a message through the contact form, you provide us with information such as: name and surname, email address, phone number, etc. We may also collect and further process certain information about your behavior while visiting our site, in order to personalize your online experience. According to our Cookie Policy, we may store and collect information in cookies and similar technologies. We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation in special categories of personal data. We do not want to collect or process data of minors (under 16).

What data processing is used for We use your personal data as follows:

1. To improve our services In order to provide you with the best online browsing experience on our site, we may collect and use certain information in connection with your business. on the site. We rely on interest our legitimate right to engage in commercial activities, while ensuring that we respect your fundamental rights and freedoms.

2. For marketing activities In order to keep you informed about the best offers for the products / services you are interested in, we can send you emails with general and thematic information, offers or promotions, as well as market research or surveys. opinion and we can display personalized recommendations on our site. For this purpose, we may use certain data about your activity on our site to create a profile for you. We always make sure that these processing is carried out in accordance with your rights and freedoms and that the decisions taken on the basis of them do not affect you to a significant extent. In most cases, we base our marketing communications on your prior consent, which you may subsequently withdraw by using the unsubscribe link displayed at the end of emails received from us or by direct contact (mail, telephone or email).

3. To defend our legitimate interests In certain situations, we will use or transmit information to protect our rights and business. These include: ▪ Various measures to protect the website and its users against cyber attacks. ▪ Measures to prevent and detect fraudulent attempts, including the transmission of information to the competent public authorities. ▪ Measures to manage various other risks. ▪ In some cases we base our processing on legal provisions such as the obligation to ensure the protection of goods and values provided by the applicable legislation in this regard.

As long as we keep your personal data

We will store your personal data for the period necessary to maintain good communication with you. You can request the deletion of certain information at any time and we will comply with these requests. We retain certain information in situations where applicable law or our legitimate interests so require.

To whom we transmit your personal data

As the case may be, we may transmit or provide access to certain personal data of yours to various categories of service providers (courier, payment / banking services).

We may also disclose certain personal data to public authorities, if we have a legal obligation or if it is necessary to defend a legitimate interest. We ensure that access to your data by third parties under private law is made in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them.

In which countries do we transfer your personal data?

At present, we store and process your personal data on the Romanian territory. How we protect the security of your personal data We are committed to ensuring the security of your personal data by implementing appropriate technical and organizational measures in accordance with industry standards. Despite the measures taken to protect your personal data, we do not take responsibility for vulnerabilities in systems that are not under our control. The transmission of information over the Internet is not completely secure, and there is a risk that the data will be viewed and used by unauthorized third parties.

What rights you have

The general data protection regulation provides the following: ▪ You can request access to your data, correct any mistakes in our files and / or oppose the processing of your personal data. ▪ You have the right to complain to the competent supervisory authority or to go to court, as well as the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability. In order to exercise your rights, you can contact us using the contact details published on the contact page. We intend to respond to any valid requests within a maximum of 30 days, unless this is particularly complicated or if you have made several requests, in which case we will respond within a maximum of 60 days.

Access

You can ask us to confirm whether we process your personal data, as well as to provide you with a copy of them and to present to you the data we have, what we use them for, to whom we disclose them, if we transfer them to abroad and how we protect them, how long we keep them, what rights you have, how you can file a complaint, where we obtained your data, insofar as the information has not already been provided to you by this information.

Rectification

You may ask us to rectify or complete your inaccurate or incomplete personal data. It is possible to check the accuracy of the data before rectifying it.

Deletion of data

You can ask us to delete your personal data, but only if: ▪ they are no longer necessary for the purposes for which they were collected; ▪ you withdrew your consent (if the data processing was based on consent); ▪ they were processed illegally; ▪ exercise a legal right to oppose; ▪ we have a legal obligation in this regard. We are not obligated to comply with your request to delete personal data in any circumstance. The most probable situations in which we could refuse your request are: ▪ for the observance of a legal obligation; ▪ for ascertaining, exercising or defending a right in court.

Restriction of data processing

You can ask us to restrict the processing of personal data only if: ▪ their accuracy is contested (see the Rectification section), to allow us to verify their accuracy; ▪ they are no longer needed for the purposes for which they were collected, but you need them to ascertain, exercise or defend a right in court; ▪ the processing is illegal, but you do not want the data to be deleted; ▪ You have exercised your right to object, and the verification of whether our rights prevail is ongoing. We may continue to use your personal data following a request for restriction if we have your consent, or to ascertain, exercise or ensure the defense of a right in court or to protect the rights of Integral Design or another natural or legal person.

Data portability

You can ask us to provide you with personal data in a structured, commonly used and automatically readable format, or you can request that it be ported directly to another data controller, provided that the processing is be based on your consent or the conclusion or execution of a contract with you and be done by automatic means.

Opposition

You may object to the processing of your data at any time if you believe that your fundamental rights and freedoms prevail over our legitimate commercial interest. You may also refuse processing at any time for direct marketing purposes (including profiling), without giving any reason, in which case we will stop processing as soon as possible.

Automatic decisions

You may request that you not be subject to a decision based solely on automatic processing when that decision: ▪ has legal effect on you; ▪ affects you in a similar way and to a significant extent. This right does not apply if the decision reached following the automatic decision-making: ▪ is necessary for us to conclude or run a contract with you; ▪ is authorized by law and there are adequate guarantees for your rights and freedoms; ▪ is based on your explicit consent.

Complaints Y

ou have the right to file a complaint with the National Supervisory Authority for the Processing of Personal Data regarding the processing of your personal data, but we recommend that you contact us in advance and we assure you that we will make every effort to resolve any issues. amicable issue. We are always open to find out your views and provide you with any additional information you may need regarding the processing of your data. We invite you to contact us using the contact details published on the dedicated page.